East Tennessee Landscape


Scheduling External Transfers

Once you have successfully added and verified your external account(s), you are now ready to schedule external transfers. Within our External Account Transfer system, you can schedule one-time or recurring transfers with three-day and next-day delivery speeds.

Below are instructions for setting up both one-time and recurring transfers. If at any point you require assistance, please contact our Customer Care Center via the secure form at the bottom of the page, by phone, chat, or secure message in Online Banking. They will be happy to assist you!

Enter the amount you would like to send, along with the From account and the To account. Then click Continue.

Transfer Money screen.

The next screen will prompt you to confirm the request. If correct, please click Confirm.

Review transfer screen in online banking.

If your transfer was successfully scheduled, you will see the following confirmation page.

Transfer Confirmed!

From the Transfer Money screen, enter the amount you wish to transfer along with the From and To accounts. Once done, click the Make Recurring link next to the Send On field.

Make a Recurring Transfer Option

Select the Start Date, Frequency, Duration, and Delivery Speed. Any applicable fees will be displayed next to each option.

Select duration of the transfer.

In this example, 8 transfers will occur every 15th day of the month.

Add a memo about the recurring transfer.

Review the confirmation page to ensure all information entered is accurate and click Confirm.

Review the recurring transfer.

The transfer has been confirmed!


Submit your questions through our secure form and a HomeTrust Bank Customer Care team member will contact you within one business day. You may also call our Customer Care team at 800.627.1632. Customer Care is available:

  • Monday – Friday, 8:00 a.m. to 7:00 p.m.
  • Saturday, 9:00 a.m. to 3:00 p.m.

We look forward to serving you!

Please do not submit any sensitive information, such as account numbers, credit or debit card numbers, social security numbers, or passwords on this form.
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