East Tennessee Landscape


Welcome to HomeTrust Bank!

We look forward to serving you! As a HomeTrust Bank customer you’ll enjoy personal service, with online and personal mobile convenience, and accounts that work for your busy life.

Are you ready to learn more about your new HomeTrust accounts and find the answers to many frequently asked questions? We have prepared the TriSummit Bank Customer Resource Center for just that reason! Below are printable materials which complement many of the online materials found in the Customer Resource Center.

Click on the links below to download these materials.

This information, as well as answers to Frequently Asked Questions for both personal accounts and business accounts, is also available within the individual sections noted in the navigation at the top of this page.

Shared values & greater resources

As a HomeTrust Bank customer, you can continue to count on the same personal service you know. With $2.8 billion in assets and locations across Tennessee, North Carolina, South Carolina and Virginia, you will benefit from HomeTrust Bank’s investment in technology and sophisticated banking services, as well as the convenience of a larger banking network.


Submit your questions through our secure form and a HomeTrust Bank Customer Care team member will contact you within one business day. You may also call our Customer Care team at 800.627.1632. Customer Care is available:

  • Monday – Friday, 8:00 a.m. to 7:00 p.m.
  • Saturday, 9:00 a.m. to 3:00 p.m.

We look forward to serving you!

Please do not submit any sensitive information, such as account numbers, credit or debit card numbers, social security numbers, or passwords on this form.
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